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Brighter Care.
Better Outcomes.

Our Vision

Care Lumen is transforming healthcare by connecting people, care, and data, so that every decision leads to better outcomes.

Our Mission

We empower care teams through a unified platform.  We deliver impact today and transform the care experience through continuous innovation.

Our Culture

We care deeply, move fast, stay curious, put patient outcomes first, and do what is right, even when it is not easy.

Our Vision

We are transforming healthcare by connecting people, care, and data, so that every decision leads to better outcomes. We deliver world-class clinical capabilities rooted in the daily experiences of patients, families, clinicians, and care teams. We elevate healthcare through intelligent, personalized, and coordinated experiences.

We envision a unified clinical workflow platform that:

  • Connects care teams, patients, and data through a seamless and scalable foundation.
  • Powers proactive, insight-driven decisions that optimize every moment across the care delivery lifecycle.
  • Evolves continuously through automation, AI, and meaningful user engagement.
  • Embodies the highest standards of integrity, usability, and operational impact.

Our Mission

We deliver clinical workflow capabilities that serve as the cornerstone for connected, effective care. By linking patients, care teams, and data, we enable smarter decisions, stronger coordination, and better outcomes at scale. We focus on driving meaningful impact today while continuing to innovate for the needs of tomorrow.

In 2025, Care Lumen will establish a strong foundation and demonstrate the value of our platform by:

  • Launching key user-facing improvements, including multi-view support and streamlined navigation.
  • Enhancing our platform to meet critical clinical needs and lay the groundwork for AI-driven insights.
  • Operating with agility and product excellence to set the stage for future expansion.

Our Mission

We deliver clinical workflow capabilities that serve as the cornerstone for connected, effective care. By linking patients, care teams, and data, we enable smarter decisions, stronger coordination, and better outcomes at scale. We focus on driving meaningful impact today while continuing to innovate for the needs of tomorrow.

In 2025, Care Lumen will establish a strong foundation and demonstrate the value of our platform by:

  • Launching key user-facing improvements, including multi-view support and streamlined navigation.
  • Enhancing our platform to meet critical clinical needs and lay the groundwork for AI-driven insights.
  • Operating with agility and product excellence to set the stage for future expansion.

Our Culture

At Care Lumen, we’re building more than software.  We are building trust, outcomes, and a better experience for everyone involved in care coordination.  Our culture reflects how we work, how we grow, and how we show up for each other, our partners, and the communities we serve.  It is grounded in innovation, integrity, and human-centered collaboration.  These principles guide how we build solutions and grow as a team.  We believe our greatest strength is our team.  Our curiosity, accountability, and diversity of thought drive our success, so we invest in learning, growth, and recognition to help everyone thrive.

  • Purpose-Driven, User-Centric
    We solve the most important problems for real people.  Patients, clinicians, and care teams are at the center of our design approach, and we measure success by the impact we create in their daily lives.
  • Curiosity with Accountability
    We ask bold questions, embrace feedback, and take ownership of outcomes. Intellectual humility and a bias for action guide our growth.
  • Build Fast, Learn Faster
    We move quickly, deliver efficiently, and improve constantly. Progress fuels meaningful change.
  • Uncompromising Integrity
    We earn trust by doing what is right, even when it is not easy. Clinical accuracy, transparency, and ethical practices shape every decision.
  • Work Together, Win Together
    We collaborate openly, invite diverse perspectives, and welcome healthy debate. We achieve better ideas and better outcomes when we build as one team with a shared sense of purpose. We create space for belonging and connection, so every team member feels supported and included.

The People Behind Our Success

Meet the Team

CEO

Stephen S. Hau

Steve Hau is a seasoned technology executive, board member, and serial entrepreneur with a track record of leading startups through growth, transformation, and successful exits. He has held CEO, COO, and CTO roles across venture-backed, PE, and public companies, founded PatientKeeper (acquired by HCA) and Shareable Ink (acquired by Digital Reasoning), and brings deep operating and governance experience.

General Manager & CTO

Bobby Samuel

Bobby Samuel is a technology executive and former CTO of Apixio/Machinify, with a proven track record driving AI, data, and digital transformation initiatives across companies like Elevance Health and Apixio. He has led large-scale platform builds, enterprise M&A integrations, and operational strategies that have delivered hundreds of millions in value across the healthcare landscape.

Chief Product Officer

Cara Munnis

Cara Munnis is a digital health executive with over 15 years of proven product leadership experience across health plan, provider, government and employer markets. She specializes in large scale transformations ranging from replatforming initiatives, to M&A integrations, and numerous implementations for the nation’s largest payers and payviders. Cara has a passion for building high performing teams and delivering scalable, clinically impactful B2B SaaS solutions while driving Customer ROI.

VP Engineering

John Puopolo

John Puopolo is a veteran technology leader and multi-time CTO with a track record of scaling engineering teams, driving AI innovation, and delivering successful exits across healthcare IT and enterprise SaaS. He has led cloud transformations, M&A integrations, and modernized legacy platforms into agile, data-driven systems powering business growth at CorEvitas, Eliza, Best Doctors, and others.

Controller

Jennifer Lefebvre

Jennifer Lefebvre is a finance leader with 25 years of experience in private equity, specializing in overseeing accounting operations, financial reporting, budgeting, and forecasting. Throughout her career, she has played a critical role in ensuring accuracy, compliance, and audit readiness across a range of investment firms. Jennifer has held key finance and Controller roles at Arthur Andersen, Grove Street Advisors, Bain Capital, Castanea Partners, and MPM BioImpact, where she has consistently supported strategic growth and operational excellence through robust financial oversight and internal controls.
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